Shipping Policy

Thank you for shopping at DMTraders.in. This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased on our website.

1. Shipping Times:

We strive to process and dispatch all orders within 2 - 4 business days from the date of purchase, excluding weekends and public holidays. Once your order has been dispatched, the estimated delivery time will depend on your location and the shipping method selected during checkout.

2. Shipping Methods:

We offer various shipping methods to cater to your needs, including standard shipping, express shipping, and international shipping.

3. Shipping Rates:

Shipping rates are calculated based on the weight of your order, the shipping destination, and the selected shipping method. The applicable shipping charges will be displayed at checkout before you finalize your purchase.

4. Order Tracking:

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and whereabouts of your package through the respective courier's website.

5. Shipping Restrictions:

Please note that we may not be able to ship certain products to certain locations due to legal restrictions or logistical limitations. If your order cannot be shipped to your location, we will notify you promptly and provide a full refund.

6. Delivery Issues:

While we make every effort to ensure timely delivery of your order, we cannot be held responsible for delays caused by factors beyond our control, such as adverse weather conditions, customs clearance procedures, or courier service disruptions. If you encounter any issues with the delivery of your order, please contact us, and we will assist you in resolving the issue to the best of our ability.

7. Address Accuracy:

It is your responsibility to ensure that the shipping address provided during checkout is accurate and complete. We cannot be held liable for any delays or non-delivery resulting from incorrect or incomplete shipping information provided by the customer.

8. Shipping Confirmation:

Upon successful delivery of your order, please inspect the package carefully for any damage or tampering before accepting it. If you notice any discrepancies or signs of damage, please refuse the delivery and contact us immediately.

Contact Us:

If you have any questions or concerns about our Shipping Policy, please feel free to contact us. Our customer service team is here to assist you and provide any assistance you may require.

Last updated: 08/04/2024